Are You Ready for the Customer Experience Revolution in Manufacturing?

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Peer exchange with a perspective from Oracle

Are You Ready for the Customer Experience Revolution in Manufacturing?


The data dilemma:

Too often, data is held in different systems across functions With no joined-up source of truth, it’s difficult to analyse and retrieve data in a timely manner. When sales, strategy and service can’t get a 360˚ view of the operation, the ability to grow is compromised. How do you unify your data to provide visibility into customers and products?
Rise of the machines:

Others are already automating customer processes and successfully running servitized models.  What role could IoT and AI together have to play in the future of customer engagement and service?

When
08-May-2019 from  6:30 PM to 10:00 PM
Location
The Langham, 1C Portland Place
London, W1B 1JA
United Kingdom
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Phone: 0203 821 1118
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Event Code 1905-08-CDNR01
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We gather 12 leaders from major manufacturers driving the Industry 4.0 revolution forward for an informal dinner discussion, guided by an independent facilitator.

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