B2B Commerce: Raising the Bar for 2021-22
B2B COMMERCE: RAISING THE BAR FOR 2021-22
Customer expectations are rising, as B2C type experiences become the norm in the B2B sphere. Given that personalised engagement optimises loyalty and grows your brand, how do you deliver a digital experience that makes you stand out from the crowd?
Digital-first
An innovative digital-first strategy allows you to respond consistently and at scale to the changes in customer behaviour that are waiting around the corner. How do you set yourself up to deliver the best experiences and give your customers what they want when they want it?
Technology: the road to cross-channel collaboration & personalisation
No matter how good your product, without creativity, agility, energy and functionality, customers will turn off and go elsewhere. How can new tech allow teams to progress leads, expand accounts and unlock agility?
Omnichannel: messaging the whole ecosystem
As customer interactions continue to take place online rather than offline, your need to take control of the whole lifecycle is only going to grow. How do you get real-time data, oversee complex systems and manage all your processes to see every stage of the journey and get your messaging where you need it to be?
United Kingdom
Event Timezone Details
|
Mautic Event
|
TEN Events Custom fields
|
Zoom Details
|