Starting With The Customer: getting the personalisation level right in the age of digital-first

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Peer Exchange with a perspective from Oracle

Starting With The Customer: getting the personalisation level right in the age of digital-first

Starting and ending with the customer

Companies that start and end with the customer respond consistently and at scale to the changes in behaviour that are waiting around the corner by keeping the customer at the heart of everything they do. How can the right infrastructure align the tech and the data to make the personalisation journey smoother and give your customers what they want when they want it?

Agility

No matter how good your product, without creativity, agility, energy and functionality, customers will turn off and go elsewhere. How can new tech allow teams to progress leads, expand accounts and unlock agility?

Digital-first

As you look for the sweet spot when putting your focus on digital rather than assisted channels, your need to take control of the whole lifecycle is only going to grow. How do you get real-time data, oversee complex systems and manage all your processes in order to see every stage of the journey and get your messaging where you need it to be?

 
 
 
 
When
13-Oct-2021 from  9:00 AM to 10:15 AM
Location
Interactive
United Kingdom
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Phone: 07769 703 541
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Event Code Oracle-D20-13-Oct-21-811 3197 9896
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Join us to exchange opinions and ideas with likeminded leaders from across industry with challenges in common. Featuring live polling, interactive digital breakout rooms and panel session with Q&A, the event will be independently facilitated and will send you away with fresh insights, robust practical examples and powerful new connections.
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Client Oracle
Budget Holder BULMER, Gill
Country Audience UK
Date Hit Target No Registrations 30-09
EventRefNumber 354
Date Invoiced 15 October 2021
Target No Registrations 20
Attended Actual Guests 0
Date Campaign Launched 7 September 2021
Total No in First Campaign 37,860
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Meeting ID 81131979896
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