European Banking Roadmap 2022

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Peer Exchange with a perspective from Oracle and Accenture
EUROPEAN BANKING ROADMAP 2022: UNLEASHING DIGITAL EXPERIENCES PERSONALISE EVERY ENGAGEMENT TO MAKE EACH INTERACTION MORE INTELLIGENT
 
The innovation to achieve personalisation is there, but it’s not being developed in effective, scalable initiatives. Organisations that prioritise intelligent service will increase customer satisfaction and boost conversion rates and growth, if they can really create a customer-centric culture that harnesses innovation to think differently, personalise the journey, and offer the unexpected.
 
So how do you do it?
 
Getting the balance right
As face-to-face returns, you need to get the right mix of digital and physical. If you are to gain an advantage in 2022, focusing on the value innovation will bring across all your channels is key. How can the technology transform your culture to get the balance right and optimise and standardise the experience wherever it takes place?
 
Overcoming the hurdles
What are the transformation hurdles? Cannibalisation from fintechs, governance problems and bureaucracy, financial services platformisation, inertia from business and IT operations and fragmented data. What do you need to do to turn the rules of the game to your advantage, close the digital gap, get ahead of the innovation curve and launch new initiatives quickly?
 
The pieces of the puzzle
Technology that optimises AI & ML to push automation and produce data-driven insights will be the key to putting the pieces of the puzzle together in today’s landscape. How can the right tech set you up to determine patterns and have the best view of all your customers’ needs now and in the future?
 
 
 
 
When
25-Nov-2021 from  9:00 AM to 10:15 AM
Location
Interactive
United Kingdom
Contact
Phone: 07769 703 541
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Event Code Oracle-Accenture-D20-25-Nov-21-897 0840 1038
Audience

Join us to exchange opinions and ideas with like-minded peers from major financial services organisations across Europe. Featuring live polling, interactive digital breakout rooms and panel session with Q&A, the morning will be independently facilitated and will send you away with fresh insights, robust practical examples and powerful new connections.
Agenda
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Industry Banking, Financial Services
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Client Oracle, Accenture
Budget Holder MANCINI, Livio
Country Audience EU
Date Hit Target No Registrations 26-10
EventRefNumber 368
Date Invoiced 15 November 2021
Target No Registrations 20
Attended Actual Guests 0
Date Campaign Launched 20 October 2021
Total No in First Campaign 9,304
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Meeting ID 89708401038
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