Tomorrow’s Operations Today: optimising the External Workforce for 2023
Disruptions, transformed expectations, the Great Resignation: acquiring, engaging, retaining and managing the external workforce has become tougher than ever. To create a sustainable external workforce, you need to centre the employee experience, be more agile and be set up to react to change at a moment’s notice. How do you optimise your operations to deliver a future-ready external workforce today?
End-to-end view
You need to track performance, manage compliance and control costs by getting the right people in the right place at the right time. How do you ensure you can see the external workforce throughout every touchpoint of the project lifecycle, optimise your ROI, and grow value?
It’s all about the people
Smart engagement with appropriate analytics is the goal. Your customers move across touchpoints and portals, so your people need to as well. How do you optimise the technology to ensure control over all the workflow so that your actionable data can help you give your customers what they need now and in the future?
The ecosystem
People are your most valuable assets. If you want to increase agile procurement, simplify critical processes, automate on and off-boarding, and control all contingencies, you need a one-stop shop that reduces risk and increases visibility. In today’s uncertain environment, how do you transform your architecture to reimagine every aspect of workforce management?
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