Building The Trust: driving digital ethics in the public sector 2021-22
BUILDING THE TRUST: DRIVING DIGITAL ETHICS IN THE PUBLIC SECTOR 2021-22
The right proposition
You need to know what you want to achieve and what experiences you want to deliver. Your ethics need to be evident in everything that you do, internally and externally. How can the tech help you to ensure your ethical position maps on to all your projects and systems?
Building a culture of compliance
You require all your stakeholders to make good decisions, follow laws and regulations and rely on contracts and disclaimers to maintain compliance and avoid legal penalties. It’s much easier if you get the culture right. What do you need to do to create the right value chain where every link is as strong as the next?
Data-trust-value
Legislation like GDPR has handed more power and control to customers, and the rising level of distrust in all institutions is only likely to worsen moving forward. While 2020 saw trust given a boost, this does not appear to be continuing into 2021*. How can the right digital ethics programme make the value-exchange transparent, improve customer satisfaction and optimise trust?
United Kingdom
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