European Manufacturing Roadmap 2022

European Manufacturing Roadmap 2022

Manufacturing is changing: connected services via front and back-office integration, sustainable growth through creating meaningful relationships at every touchpoint, personalised offers and subscription are now central to the modern manufacturing brand. You need to build a truly digital ecosystem that embeds innovation, enables loyalty, and optimises your services, sales, marketing and processes. How do you set yourself up to accelerate innovation through customer-centric processes and service transformation?

Embrace the new

New ways of selling and producing, from customer-driven manufacturing and servitization through to service transformation & XaaS, are the wave of the future. But disconnected data means you can’t deliver the experiences you and your customers want. How can new tech get your sales, service and marketing teams progressing leads, expanding accounts and unlocking agility?

Frictionless customer experiences

Data reveals connections, allows patterns to be recognised and is optimised when used holistically. It’s the key to creating frictionless experiences. How do you see what’s been working, lock-in innovation and agility and deliver the experiences your customers want?

Innovative services & connected products

Optimising AI & ML to produce data-driven insights is the goal. As you look to invigorate the go to market process, how can the right platform ensure your view remains constant throughout the front and back offices so that your actionable insights help you grow revenue with innovative services and connected products?