Digital First!

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Peer exchange with a perspective from Oracle

Digital First!

BUILDING FRICTIONLESS CUSTOMER ENGAGEMENT IN 2022

Customer expectations regarding response time, personalisation and purchasing options are rising. B2C experiences have become the norm in the B2B orbit. Providing a frictionless journey through every touchpoint and rapid, first-time resolutions can be the unlock that puts the customer at the heart of every interaction. Given that bespoke engagement nurtures relationships, boosts loyalty and grows your brand, how do you deliver the intelligent service that your customers really want?

Digital-first

Companies that accelerate digitisation and prioritise intelligent personalisation will keep the customer at the heart of everything they do. How do you set yourself up to create frictionless journeys with every customer before, during and after each purchase?

Agility

No matter how good your product, without creativity, agility, energy and functionality, customers will turn off and go elsewhere. How can the right infrastructure align the tech and the data and get your sales and service teams progressing leads, expanding accounts and unlocking agility?

Intelligent service

Intelligent service via analytics is the goal. How do you get real-time data, oversee complex systems and manage all your processes in order to see every stage of the journey and give your customers what they want when they want it

 
 
 
 
When
01-Apr-2022 from  9:00 AM to 10:15 AM
Location
Interactive
United Kingdom
Contact
Phone: 07769 703 541
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Event Code Oracle-D20-01-Apr-22-862 5145 8926
Audience

Join us to exchange opinions and ideas with leaders across sectors addressing shared challenges.

Featuring live polling, interactive digital breakout rooms and a panel session with Q&A, the morning will be independently facilitated and will send you away with fresh insights, robust practical examples and powerful new connections.

Agenda
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Industry Cross Industry
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Client Oracle
Budget Holder MANCINI, Livio
Country Audience EMEA
Date Hit Target No Registrations 28-02
EventRefNumber 397
Date Invoiced 15 March 2022
Target No Registrations 20
Attended Actual Guests 0
Date Campaign Launched 25 February 2022
Total No in First Campaign 11,000
List of Event Topics Personalisation, Data Analytics
Zoom Details
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Meeting ID 86251458926
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