The Supercharged Customer Experience

The Supercharged Customer Experience

Wednesday, 14 September 2022

08:30  to  10:45

Address

The Langham
1C Portland Place
Regent Street
London
W1B 1JA
United Kingdom

INDUSTRIES: Cross Industry

EVENT TYPE: Club Breakfast

OVERVIEW

The Supercharged Customer Experience

GETTING THE BUY-IN TO TRANSFORM YOUR CX FOR 2023

How do you set yourself up to ensure your Customer Experience transformation vision runs right through the business?

Show the value

How do you show the value, advocate for innovation, and create the perfect culture that will get you where you need to be tomorrow today?

It’s all about the data

How do you see what’s been working, lock-in innovation and create seamless journeys with every customer before, during and after each interaction?

Starting and ending with the customer

How do you align processes, people and tech to give your customers what they want when they want it?

 
 
 
 
 
AUDIENCE

Join us to exchange opinions and ideas with leaders approaching shared challenges.

Combining structured business discussion with freeform networking over fine food and wine, the event will be independently facilitated and will leave you with fresh insights, robust practical examples and powerful new connections.

Peer exchange with a perspective from Medallia

LOCATION

The Langham, London

1C Portland Place

London

W1B 1JA